Refund policy

Refund & Return Policy

At Trending Supply, customer satisfaction is important to us. If you experience an issue with your order, please contact us at trendvaultordersupport@gmail.com within 30 days of receiving your item.

Returns

To be eligible for a return, items must be unused, in their original condition, and in their original packaging. Proof of purchase may be required.

Before returning any item, please contact us at trendvaultordersupport@gmail.com for return authorization and instructions. Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue. We will review the situation and work to provide a replacement or refund when appropriate.

Non-Returnable Items

The following items are generally not eligible for return:

  • Personalized or custom-made products

  • Gift cards

  • Clearance or final-sale items

  • Personal care products that have been opened or used

  • Perishable goods

Refunds

Once your request has been reviewed and approved, refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

If you have any questions regarding returns or refunds, please contact us at:

trendvaultordersupport@gmail.com

Thank you for shopping with Trending Supply.